We remodeled our kitchen in 3/09 and installed five brand new GE Monogram appliances.Three arrived with build defects.In the last three months, we have had 14 visits, 2 incorrectly ordered parts, and innumerable phone calls.Now, I have one appliance that doesn't work at all and another that emits a lound buzzing noise. I have a stainless steel refrigerator that has scratches on both sides, but GE will not take responsiblity for fixing them.
Because the service team is so overwhelmed, at one point, they confused my phone number with another customer's phone number.When I called that number/customer, I got quite an earful about his problems.It seems that GE Preferred Service is problematic with a number of customers.So, if you are considering buying GE Monogram, be concerned about the quality of the product that you are buying.
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Product Description:
Features Include:20.6 cu ft Capacity (Fresh Food 14.5 cu ft / Freezer 6.1 cu ft) Inside ViewDoor swing can be ordered with hinges on left or right side.Upfront Electronic Controls with Digital Readout Multi-Shelf Air Management Tower 2 Sealed, Adjustable Humidity Vegetable/Fruit Pans with Easy Access Lids and Full Extension Slides 2 Sealed Deli Pans with Full-Extension Slides 4 Adjustable Spill Proof Glass Cabinet Shelves Freezer Drawer with Full Extension SlidesComplete Feature List Approximate Overall Dimensions: Height 84" Width 36" Depth 23 7/8" Before install, co
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