Avanti Refrigerator, 4.4 Cubic Feet - Black And Platinum Review

I ordered this refrigerator on 9/5/2009.

I am here to WARN YOU... Please do NOT buy from Dependable Resource! They are the WORST COMPANY I have ever had the DISPLEASURE of dealing with in all my 78 years on this planet.

I'll explain why:

Ordered my Avanti Refrigerator on 9/5/09. Unit arrived on 9/15. I wasn't home but the delivery person who brought it was HORRIBLY RUDE to my 78 year old wife. So RUDE in fact, that had I been there-- I would have refused delivery of the item just on principal.

Once installed, the refrigerator started making loud noises. I attempted to contact Amazon about my problem-- but I was sending my emails to the wrong place. (At the time, I did NOT know Amazon had a "800" Customer Service telephone number.) By late October, the fridge was completely dead and NOT cooling at all.

Finally, I vented my frustration at Amazon's LACK OF CONTACT to my Son in November 2009-- who understands Amazon MUCH BETTER than I. He told me I had NOT purchased the refrigerator from Amazon but from a SECONDARY SELLER named Dependable Resource. I had NO IDEA I had purchased this fridge from anyone but Amazon.

My son helped me file an A-Z Guarantee claim with Amazon. Amazon promptly said I needed to have the poor condition of the Avanti refrigerator verified by a repair person and that I would have to contact the manufacturer to do so.

Meanwhile, DEPENDABLE RESOURCE NEVER ANSWERED ANY OF THE EMAILS I-- AND MY SON-- REPEATEDLY SENT TO THEM.

NOT ONE REPLY.

I contacted Avanti and a very brusque customer service rep set up a repair appointment.

The repairman come out on 12/10/09. After a thorough examination, he told me that BOTH the COMPRESSOR and HEATER (the TWO MAIN COMPONENTS of a refrigerator) were COMPLETELY SHOT. He called Avanti and told them this. He was also kind enough to post his findings on Amazon for me-- to Amazon's A-Z Guarantee Team.

Turns out the unit had also been HORRIBLY BENT on one side (sometime before delivery) as well. I had no idea. I thought the side was sloped that way during manufacture-- not damaged!

Long story short-- after initially not knowing who or how to properly contact Amazon or Dependable Resource-- and then being led on and jerked around for months... Amazon DENIED my A-Z Claim... Even though they always acted very compassionate on the telephone and their SUPERVISORS told me REPEATEDLY I would be receiving a FULL REFUND.

To add to the insult, Dependable Resource DENIED my refund because I had NOT contacted them within 30 days... Even though they ALSO always acted like they believed that the refrigerator was NOT working properly and that they understood why I had been confused on who to initially contact with my problem.

I understand that it was my ignorance that has initially caused these return problems. But I cannot abide by the fact that I was "STORIED AROUND" for a long time and given FALSE assurances by both Amazon and Dependable Resource-- to the point that I can NO LONGER even file a complaint with my Credit Card company.

I would like to think that a REPUTABLE retailer would have contingency plans for folks who don't understand the internet as well as others. (Yes, we exist!) In fact, I wouldn't be writing this review/comment today if not for my Son's help.

So, in the end, I paid over $400 for a bar refrigerator that arrived SEVERELY DAMAGED and NEVER WORKED PROPERLY from DAY ONE.

I cannot recommend the Avanti product-- as it is obviously flimsy and prone to failure. It never worked properly out of the box. The breakdowns of MAJOR COMPONENTS may have been caused by damage that occurred somewhere in the shipping process-- but I will NEVER know.

I also cannot recommend the product because Avanti's Customer Service has been severely lacking as well. You'd think, after having their own REPAIR PERSON give them a valid report on their refrigerator back on 12/10/2009, that I would have a NEW REFRIGERATOR ALREADY... But as of 1/25/2010, I am still waiting. (I was just on the phone with them AGAIN today-- before writing this review.)

NO HELP or CONSIDERATION from DEPENDABLE RESOURCE. Nothing but FALSE HOPE from Amazon. And NO HELP from Avanti.

Good thing I'm RETIRED because I am contacting several BETTER BUSINESS BUREAUS this week-- as well as several State's Attorney Generals.

My family spends TEN of THOUSANDS of DOLLARS with Amazon every year... And I REFUSE to be treated in such a SHODDY MANNER just because I was ignorant of the inner workings of the internet.

I will either get a REPLACEMENT REFRIGERATOR or MY MONEY.

Either way, I STRONGLY URGE you to NEVER BUY ANYTHING from Dependable Resource and NEVER BUY ANY HIGH TICKET ITEM from an Amazon SECONDARY SELLER.

Please learn from my mistake and buy your BIG TICKET items LOCALLY.

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Product Description:
The Avanti Refrigerator has a Reversible Doors - Left or Right Swing, Adjustable / Removable Glass Shelves in Refrigeration Section, Beverage Can Racks on the Door (Holds Up to Six (6) 12 oz. Cans), 2 Liter Bottle Storage on the Door, Full Range Temperature Control, Recessed - Integrated Door Handle, Interior Light in the Refrigerator Section, Clear View Storage Crisper with Glass Lids, and a Door Stopper. The Avanti Refrigerator dimensions are 45 inch H x 19. 5 inch W x 23 inch D.

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Avanti WC330DZB 28 Bottle Dual Zone Wine Refrigerator Review

I recieved this as a Christmas gift. It is a nice fridge, but a bit backwards to me. The smaller section up top is intended for reds and the bottom for whites. Everyone I know drinks way more red so the space is a bit confining for me. The thermostat doesn't have enough variance. The temp up top is still colder than I like to keep my reds at! Overall quite nice and an exceptional value - just wish I had had unlimited funds to get a truely exceptional product.

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Product Description:
Avanti 28 Bottle Dual Zone Wine Refrigerator - Red or white, it doesn't matter when it comes to this wine refrigerator! It's dual zone designsplits the refrigerator into two separate compartments. The smaller top compartment is for red wine, and the larger bottom section is forwhite. You can even manually set the temperature in each zone so all of your wine is at the perfect temperature, and all in one unit.Slide-Out Contoured Chrome Shelves Auto Defrost Interior Light (with on/off switch) Removable Bottom Basket Built-in Handles Unit Dimensions - 18.75 (w) x 18.75 (d) x 33.25 (h) Unit Weight - 74 lbs.

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Avanti : WC681BG 24in Freestanding Wine Cooler/Refrigerator Review

I bought the Avanti because it was one of the cheapest wine fridges on the market at the time (in 2007) for the number of bottles held.I've come to somewhat regret that choice.Before I start with the problems, I will say it is an attractive cellar.The glass door, the lights at the top, and the shelves look nice.The brown-painted metal walls are similar to regular household refrigerators.The engine/fan noise is definitely present, but it is quiet enough that I keep mine in a formal dining room without a problem over dinner.

Now for the problems:

First, the off-gassing is a serious problem.When I first got it, I cleaned the shelves and the inside fridge walls over and over, aired them in the sun, and left piles of baking soda in it.I still felt uncomfortable leaving my higher priced bottles in it, the chemical smell was so strong.The smell lasted 4-5 months!

Second, the shelving slots and the distance between shelves were designed to only fit the smallest shape of all standard (750ml) wine bottles: Bordeaux bottles (Cab/Merlot/Sauvignon Blanc).With anyone other type of wine, the shelves are a pain.If your bottle is slightly fatter, the next one won't fit in the adjacent wooden slot.If the bottle is slightly longer, you can't oppose necks to stagger bottles in the back row.So instead of 11 bottles on shelf, you may only get 7 to 9 and they roll around since they don't sit in the slots.
The bigger problem is the shelves are too close together, so except for Bordeaux bottles, the shelf above your bottles won't slide well, and it scrapes the labels off the bottles beneath it.The worst case is with some Rhone wines (incl. Syrah), Burgundy (Pinot Noir) and Champagne bottles:you have to remove every other shelf to allow enough head room.
All of which dramatically impacts how many bottles you can really hold.In my mixed collection, I can probably store about 100 bottles.

Finally, my compressor quit after 18 months.It was still under warranty but the company will not pay for labor, just the part, and the part is back-ordered for at least a month.To make matters worse, none of our local refrigeration companies want to service Avanti products.We called numerous companies, and they all said it was an "off-brand".Avanti was no help either - they offer no service for the entire states of Georgia and South Carolina.

So, the old lesson lives:you get what you pay for.

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Product Description:
The Avanti Wine & Beverage Cooler Stores up to 166 Wine bottles and has One Touch Dual Function Electronic Display for Monitoring Temperature (F/C ), One Touch Digital Control for Red, White, or Sparkling Wine, Auto Defrost, One Touch ON/OFF Interior Cavity LED Lighting System, Slide-Out Wooden Shelves, Reversible Tempered Double-Glass Door, Built-In Interior Fan for Temperature Control, Built-In Handle; as well as, a Security Lock. The Avanti Wine & Beverage Cooler dimensions are 71 x 23. 5 x 26. 75.

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