... foregoing the two reviews about shipping damage, I thought I'd try ordering this product for several reasons:1) The hi-res dealer images of it from Sanyo.com made it look like one sexy fridge
2) The energy rating was good
3) I knew if the product did arrive damaged, Amazon would replace it, or refund my money anyway
4) I have Amazon Prime, so I figured paying $3.99 for overnight shipping would also make the delivery people think this was a special product, since it was going overnight, and not being sent across the country via Ground shipping, and abused in the process.
Well, the product arrived today, and initially, I thought, "This can't be good."
The box was extremely tattered... and the top was ripped open. I also heard rattling as the FedEx man helped me carry it up the stairs. Then he left, without even getting a signature. Oh, and at my front door the FedEx man just dropped the box on the ground in front of me.
I opened the box upstairs, and saw horrible, horrible packaging, as others have mentioned. The box was all beat up, and several of the inch or less thick padding was cracked and damaged.
Luckily, the fridge seemed to make it through intact... no dents, and it worked. The rattling as I carried it was the compressor... I still don't know if this is normal though.
These fridges are indeed shipped on a pallet, you can see that from the shipping sticker from Sanyo to Amazon's Nevada warehouse. Three fridges per pallet. All Amazon does is stick a FedEx/UPS sticker on these boxes, and ship them off. If I didn't get this sent overnight, I can almost guarantee the fridge would've beat beat to hell going ground from Nevada to New York.
As for this part of the item description,
"To keep the refrigerator looking brand new, its stainless-steel door has a clear acrylic coating that eliminates fingerprints and is easy to keep clean."
Well, it won't be happening for me, as the clear acrylic coating came ripped halfway down the upper right corner of the fridge, so I really had no choice but to rip all the rest of it off.
The fridge works, and it DOES look amazingly sexy, but unless you have Prime, or want to pay for expedited shipping, this will almost certainly come damaged until Amazon decides to start packaging these adequately. And really, I don't see why they don't, because it's just a hassle for the end customer, and an expensive dime on their end to pay for return shipping, and then shipping again for a replacement.
Click Here to see more reviews about: Sanyo SR-3770S Counter-High Refrigerator, Black and Stainless-Steel
Product Description:
Style and elegance abound in this stainless steel counter high refrigerator.A clear acrylic coat on the stainless steel door eliminates fingerprints and keeps the finish sparkling. 3.7 cubic foot interior is complemented with a rich, black interior for a contemporary look. Can door storage and 2 liter door storage are part of a well done interior. Clear spill proof shelves and a full width freezer plus a crisper make the interior package complete. A durable countertop will hold a 12 ounce liquid spill without overflowing. Also good for preparing meals or placing glasses.Reversible door and adjustable thermostat control .
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