Looks nice but ... a carton of milk on the top shelf and a 2L coke on the door had chunks of ice within a day. I raised the temp setting to 39, then 40 degrees and waited 48 hours, same problem. I called LG Customer Service, I was told that was to be expected since cold air vents were located in those places. Their solution is to put my milk on a lower shelf. I called back and talked to a different rep, identical response. Neither rep would connect me to a supervisor. Although the 2nd rep did offer to schedule a service call, it would be at my expense since they consider that to be normal. LG customer service was so bad. I felt like their purpose was not to help, but rather to get me off the phone. Both reps gave such similar responses, it seemed as if they were reading from a script.
I finally did got the refrigerator repaired, but only after I filed a dispute with my credit card company.At this price point, it shouldn't be this frustrating to get service.
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Product Description:
PerformanceMulti-Air Flow Cooling SystemLoDecibel Quiet OperationBioShield Anti-Bacterial Seal FreezerIcePlus accelerates ice production for up to 24 hours and lowers the temperature in the freezer Style and DesignPremium handles to match the kitchen package design2007 CES Innovations Award
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