I purchased the unit seven months ago. Then it stopped cooling, first the lower zone, then the upper zone. The unit was kept level on a tile floor with ample ventilation and around 76-78F degree ambient temperature. The zones were set to 55F (upper) and 64F (lower).I called Sunpentown customer support, who could not solve the problem over the phone. Since it is still covered under warranty, the representative suggested returning the product for repair. Parts & labor, as well as shipping from the repair shop back to me would be covered - but NOT shipping to the repair shop. Cost to ship via FedEx Ground: $120, plus appropriate packaging material. The supervisor was just referring to company's website which states that freight charges are not covered. So, keep that in mind if you decide to purchase this product, as well as the fact that the unit broke down after only seven months!
I liked the idea of two different zones, one for the whites, one for the reds. However, the shelves are a little cramped and the basket really did not work for me.
So I am in the market for a new one, this time reading the warranty more carefully.
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Product Description:
This Dual-Zone wine cooler offers the ability to set two independent temperatures for storing different types of wine. Each chamber is digitally controlled. Temperature setting for either zone can be set between 41 to 65°F. Double pane insulated Tawny glass door with platinum trim and black cabinet will compliment any setting.
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