Dear Reader;I have no way of knowing if this is your first stop seeking reviews of Viking kitchen products, or if you have come across this review among many more. Either way you should be advised that Viking has changed the model number of this unit slightly on at leasttwo occasions effectively hiding the numerous bad reviews it receives. Still, in the end that won't help the poor performance, unreliability, or the customer service.
Try a search for reviews of Viking VCBB363L around the the internet and you will probably find all sorts of references to problems both with the refrigerator and also with Viking customer service.
But don't stop there. Presumably if you are interested in the Viking refrigeratoryou are also interested in a Viking range, after all most people buy them as a matched setup. So be sure look for reviews on the ranges as well. They fair no better than the fridge.
To read my personal experience click on the link in the header of this review near my name to "see all my reviews;" and then look through them for 2 separate reviews of this fridge plus another one re: my Viking range. You will also notice there how Viking has erased all references in the title section of the fridge on those old reviews in order to make it harder for people like you to find the plethora of reviews out there like mine by using common search engines.
The remarkably poor attitude of Viking toward customer service cripples these appliances more than anything... far eclipsing even the very dissapointing performance. The idea that you can count on being on a first-name-basis with your local Viking repair tech soon after spending a small fortune for kitchen appliances speaks volumes in-and-of itself.The quick summary: Save yourself frustration, money, trouble, and food. Pick another brand of appliances.
Peter
Click Here to see more reviews about: VCBB536RSS Viking 36" Professional Series Quiet Cool Built-In Bottom-Mount Refrigerator/Freezer - Right Hinge - Stainless Steel
Product Description:
The Professional Series bottom-mount refrigerator/freezer features a drawer-style freezer compartment to store frozen foods neatly and offer easier access to bulky items. With the freezer located below, the large-capacity refrigerator compartment stores fresh foods at an easy-to-reach level. ProChill Temperature ManagementProChill Temperature Management System with variable speed DC Overdrive compressor. Single compressor system includes the quietest, most technologically advanced compressor available. Plasmacluster Ion Air PurifierThe Plasmacluster Ion Air Purifier uses ions to eliminate airbourne bacteria and mold spores, remove odors and enhance food preservation. Plasmacluster is a trademark of Sharp Corporation. Adjustable Cold Zone DrawerKeep mouth-watering filets and vegetables fresh with separate moisture-controlled Adjustable Cold Zone Drawer. Separate temperature control allows storage of foods 3-5 degrees colder than refrigerator. Adjustable Humidity Zone DrawersProduce the freshest leafy vegetables and fruits with moisture-adjustable drawer(s). Electronic Temperature ControlElectronic controls maintain temperature to within one degree F. Multi-Channel AirflowEnjoy less humidity and less odor with our Mutli-Channel Airflow and Odor Eliminator Evaporator.
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